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Medical Devices

Local operations for medical devices, where readiness, visibility, and control matter.

Brick coordinates local storage, delivery, retrieval, service routing, and documentation for medical devices and rental equipment across markets, with work orders, photo proof, and SLA visibility on every job.

  • Coordinate device movement and retrieval across every market.
  • Work orders, photo proof, and SLA visibility on every job.
  • Workflows configured around each operating requirement.
Book a Strategy Call Explore Product Care & Servicing
Live Device Readiness Board
Denver, CO
Markets65+
CoverageNational
OperationMedical Device Delivery
Device ReadinessAll Markets
Device stagedReady
DeliveryScheduled
Photo proofRequired
RetrievalOpen
RestockingAssigned
RestockPending
Work Order · WO-2207 0/6 documented
Device · Asset DEV-2207 · Rack B2
Photo proof · Required Staged · SLA on track
65+
metros
98.5%
on-time device delivery
100%
documentation completeness
99.5%
inventory accuracy

Controlled, documented, compliant local device operations nationwide.

The Problem

Device operations leave no room for casual handoffs.

Devices and equipment need compliance, controlled movement, chain of custody, accurate delivery, retrieval, readiness, and documentation across markets. Today that often runs on internal staff, untracked storage, and spreadsheets, and that is exactly what breaks chain of custody the moment you add markets. The more markets involved, the harder it is to hold visibility and prove what happened, where, and when.

With Brick Brick
  • Documented chain of custody on the platform
  • Work orders and photo proof on every job
  • SLA visibility across storage and delivery
  • One configured operating layer
  • Retrieval, routing, and restock by default
Without Brick Today
  • Chain of custody tracked in a spreadsheet
  • Handoffs with no documented trail
  • Visibility breaks across markets
  • A different vendor in each region
  • Retrieval and restock fall through the cracks
Operating Model

A local operating layer for device movement and readiness.

Brick supports the field workflows around storage, delivery, retrieval, documentation, service routing, and restock, with visibility across every market.

The Brick platform is where the control lives. Every job carries a work order, photo proof where required, and SLA reporting, so teams can show exactly what happened, where, and when.

Sealed custody chain · one system of record
Verified · 8/8
01
Controlled local storage Held in controlled local space near the market, with access logged.
02
Device staging Prepared and staged for the case, ready on request.
03
Local delivery Moved to the point of use with a documented handoff.
04
Retrieval Collected back from the field when the case closes.
05
Inspection Checks scheduled and inspection coordinated on plan.
06
Restocking QC and Prep Equipment for next deployment
07
Work orders Every job opens a work order tied to the record.
08
Photo proof & SLA reporting Photo proof captured and SLA reported on every job.

Devices staged close to the sites that need them.

Forward stocking: Advanced warehousing stages devices and loaners close to the hospitals and sites that need them, so cases are covered faster and inventory stays where demand is.

Documented Device Loop

Readiness moves through one documented loop

Every device follows the same loop across markets, staged, delivered, documented, retrieved, inspected, routed, and restocked, with status logged at each step.

Stage
Staged
Deliver
Delivered
Document
Photo logged
Retrieve
Retrieved
Inspect
Inspected
Route
Routed
Restock
Restocked
Documented Device
End-to-End Operations
Documented at every step, across markets.
Tracked · Photo proof · SLA
  1. StageHeld and staged near the market.
  2. DeliverMoved to the point of use on plan.
  3. DocumentPhoto proof and status logged.
  4. RetrieveCollected back when needed.
  5. InspectChecked and inspection coordinated.
  6. RouteSent on for service routing.
  7. RestockReturned to ready stock.
  8. Loops back to Stage
Solutions

Where healthcare teams put Brick to work.

The same local operating layer behind device movement, scoped to the part of the program you want Brick to run.

MODULE 01·PRODUCT CARE
Live
Technician inspecting and servicing equipment in a workshop CARE & SERVICE 01
Service · Ready

Product Care & Servicing

Support retrieval, inspection coordination, service routing, and readiness.

Explore → CLOSED LOOP
MODULE 02·FORWARD STOCK
Live
Controlled local storage facility with staged device inventory FORWARD STOCK 02
Stock · Ready

Distributed Warehousing

Stage devices and equipment closer to demand.

Explore → FORWARD STOCK
MODULE 03·LAST MILE
Live
Local delivery handoff of equipment in an urban setting LOCAL DELIVERY 03
Delivery · Ready

Last-Mile & Local Delivery

Coordinate accurate local movement and handoffs.

Explore → LAST MILE
MODULE 04·FIELD OPS
Live
Field team coordinating equipment readiness on site FIELD OPS 04
Field · Ready

Fleet & Field Operations

Manage field work orders and execution standards.

Explore → WORK ORDERS
Capability Stack

Everything the local layer covers

Phase 01

Storage & Staging

Devices held and prepared close to the market.

  • Controlled storageDevices held in controlled local space.
  • Device stagingStaged and ready near the point of use.
Phase 02

Delivery & Field

On site, retrieved, and inspected on plan.

  • Local deliveryAccurate local movement and handoffs.
  • RetrievalCollected back from the field when needed.
  • InspectionChecks and inspections scheduled on plan.
Phase 03

Control & Proof

Documented, logged, and reported on every job.

  • Work ordersEvery job opens and closes on a work order.
  • Photo proofCondition captured with photo proof.
  • SLA reportingTiming reported against the SLA.

Where to go next

Retrieval, inspection, and service routing
Product Care & Servicing
Local staging and equipment availability
Distributed Warehousing
Delivery, pickup, and handoff workflows
Last-Mile & Local Delivery
Field work orders and local execution
Fleet & Field Operations
How requirements are scoped
How It Works
Proof from device and equipment operations
Case Studies
Coverage

Local visibility across every device market.

Brick helps teams coordinate local device operations with the visibility, documentation, and retrieval workflows needed to keep markets moving.

Check your market
65+
Metros Covered
1
Accountable Operating Layer
FAQ

Questions healthcare teams ask first

Not by default. This page should avoid unapproved clinical, sterile, regulated, or compliance-specific claims. Any such requirements should be scoped directly with Brick.

Common workflows include local storage, staging, delivery, retrieval, inspection coordination, service routing, work orders, photo proof, and SLA reporting.

Yes. Retrieval, routing, restock, and readiness workflows are a strong fit when devices or equipment move across local markets.

Brick can support work order tracking, photo proof, SLA reporting, and status visibility across storage, delivery, retrieval, and service routing workflows.

No. The same model can fit equipment or device programs where local readiness, documentation, retrieval, and field coordination matter.

Yes. Every job runs on the Brick platform with work orders, photo proof, and SLA reporting, and connects to your systems so you keep one documented source of truth across markets.

Let's scope it

Need more control and visibility across local device operations?

Book a strategy call and we'll talk through the operating model behind storage, delivery, retrieval, and documentation.

Book a Strategy Call